Infrastructure

HaddaCloud Architecture · CRM

CRM deployed on high-availability infrastructure: two active parallel datacenters and a global traffic balancer that identifies the available node and routes each connection to the optimal datacenter based on its origin, with automatic failover.

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Region A · Primary datacenter
Region B · Secondary datacenter
Geographic backup
HaddaCloud
CRM · alta disponibilidad (HA)
Balanceador global
balanceo · failover HA

High availability

HA infrastructure · multi-datacenter
  • CRM replicated across 2 active datacenters (active-active) running in parallel.
  • No single point of failure: if one datacenter goes down, the other takes the full load.
  • Guaranteed continuity with independent geographic backup.

Intelligent routing

Global traffic load balancer
  • Identifies the available node with continuous health-checks on each datacenter.
  • Routes to the optimal datacenter based on origin of the client's connection (geo + latency).
  • Automatic failover: on any outage, redirects to the healthy node without intervention.
Datacenter primario
región A
Firewall NGFW
perimetral
WAF
web app firewall
Caché
en memoria
Microservicios
API
Containers · orchestration
pod-1
pod-2
pod-3
Database · HA cluster
primary
sec
sec
Telephony platform · dialer
web
base datos
webrtc
Datacenter secundario
región B
Firewall NGFW
perimetral
WAF
web app firewall
Caché
en memoria
Microservicios
API
Containers · orchestration
pod-1
pod-2
pod-3
Database · HA cluster
primary
sec
sec
Telephony platform · dialer
web
base datos
webrtc
Firewall NGFW
perimetral
Storage NAS
almacenamiento
Backup en frío
cloud externo
HA
DataWarehouse
Región A
DataWarehouse
Región B
DataWarehouse
consolidado
BI
dashboards · analítica
BI
dashboards · analítica
Traffic / data flow DWH sync · backup HA datacenter ↔ datacenter Perimeter security (FW · WAF) Containers Database BI / dashboards Storage / DWH
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