HaddaCloud · Speech Analytics
AI-powered call auditing
The evolution of conversation auditing: transcription, analysis, script compliance and actionable insights by advisor and campaign.
+1M
calls analyzed / month
100%
of calls audited
Real time
alerts on deviations
Transcription
Automatically transcribe and analyze calls with next-generation speech analytics.
Detection
Detect topics and contact reasons by campaign, with automatic summaries and KPIs.
Evaluation
Evaluate quality and script compliance with scoring by agent and period.
Podemos analizar al instante el rendimiento de cada operador, de cada llamada y de cada cliente
Automatically transcribe and analyze calls with next-generation speech analytics.
Automatic AI analysis of 100% of calls
Real-time detection of script and regulation non-compliance
Identifies real-time coaching opportunities
Reduces costs and optimizes operations
