HaddaCloud · Speech Analytics

AI-powered call auditing

The evolution of conversation auditing: transcription, analysis, script compliance and actionable insights by advisor and campaign.

+1M

calls analyzed / month

100%

of calls audited

Real time

alerts on deviations

Automatically transcribe and analyze calls with next-generation speech analytics.

Detect topics and contact reasons by campaign, with automatic summaries and KPIs.

Evaluate quality and script compliance with scoring by agent and period.

Podemos analizar al instante el rendimiento de cada operador, de cada llamada y de cada cliente

Automatically transcribe and analyze calls with next-generation speech analytics.

Automatic AI analysis of 100% of calls

Real-time detection of script and regulation non-compliance

Identifies real-time coaching opportunities

Reduces costs and optimizes operations

Ready to transform your contact center?

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