Chile · Colombia · USA — AI for contact centers

Unify all your channels. Automate in real time.

Omnichannel AI platform for contact centers. WhatsApp, telephony, SMS and email — integrated, traceable and scalable in a single suite.

ISO 27001:2022 +40 clients +7M min/month 3 countries

Critical operations trust Movatec

Proven Scale

Numbers that build trust

Over a decade of real operations in Chile, Colombia and the United States.

+7M

Minutes trafficked / month

+4M

SMS sent / month

+7M

Emails sent / month

+1M

WhatsApp API interactions

+5M

AI Bot interactions / month

+1M

Analyzed calls (Speech)

+40

Active clients

3

Countries with coverage

Capabilities

Built to operate at enterprise scale

AI systems designed to improve decisions, automate work and create measurable business value in every interaction.

Clear decisions

Every interaction is traceable, auditable and aligned with your business rules — explainable logic, not a black box.

Performance gains

AI automation that reduces costs and risk while boosting contactability, ROI and quality.

73%

Average contactability

Focus on results

Every deployment is aligned to measurable results: contactability, payment promises and recovery.

Ready for your industry

Intelligence built for collections, sales, customer service, retail and finance — critical operations that can't fail.

Friction-free integration

Connect to your CRM, predictive dialers, platforms and existing flows without disrupting your current operation.

HaddaCloud Solutions

One suite, five engines

Virtual agents that mimic human conversation with top-tier AI. They automate calls 24/7 with seamless escalation to human agents.

Mass IVR

Automatic outbound calls for notifications, payment reminders and collection campaigns.

Inbound IVR

IVR menu with intelligent routing and 24/7 self-service without human agents.

AI Bots

Automation: SMS/email sending, call transfers and traceable payment promises.

Sofía · AI Voice Agent

Talk by voice with our AI agent, live from your browser.

You'll be asked for mic permission · real-time voice conversation.

Why Movatec

We're more than a platform — we're the team behind your operation

Proprietary Infrastructure

We don't rely on third parties: hardware, software and operations integrated end-to-end.

Immediate Solutions

We resolve by chat or direct call immediately. Response time under 15 minutes.

AI with Purpose

Speech Analytics and intelligent automation that deliver real quality, compliance and productivity improvements.

All Your Channels, Integrated

WhatsApp + calls + SMS + email + chat, with total control and unified traceability.

About Us

Over a decade connecting companies and people

Movatec SpA is a telecommunications and technology company for contact centers, operating in Chile, Colombia and the United States. We build platforms that unify channels, automate processes and boost the productivity of sales, collections and customer service.

Proprietary infrastructure — no third-party dependencies
24/7 technical team — direct support, no intermediaries
End-to-end integration — hardware, software and operations
Meet our story and team
Business Value

Built for real business impact

We focus on measurable results, secure deployment and scalable systems that improve the performance of critical operations.

Trust by Design

Enterprise-grade security, compliance and strict data governance standards. ISO 27001:2022 certification.

Operational Intelligence

AI systems designed to support workflows, improve efficiency and reduce operational complexity.

Systems That Scale

Built to scale across teams, campaigns and countries, with continuous improvement and sustained expansion.

Security & Compliance

Your data, protected and compliant

Enterprise-grade security and data protection aligned with Chilean regulations. HaddaCloud is built with privacy by design, end-to-end traceability and continuous auditing.

ISO 27001:2022

Certified Information Security Management System (ISMS): audited controls for confidentiality, integrity and availability.

Ethical Hacking

Periodic offensive security testing (pentesting) with black box methodology and OWASP Top 10 standard: we detect and correct vulnerabilities proactively.

Law 21.719

Data protection aligned with Law 21.719 — ready for its enforcement (Dec-2026): ARCO rights + portability, bases and consent management.

Encryption & Traceability

Encryption in transit and at rest, role-based access control and proprietary infrastructure, with full traceability of every access.

ISO/IEC 27001:2022

Certified by Applus (No. CCH3109), valid 2025–2028. Scope: information security in the design, development, testing, production, commercialization and support of the HaddaCloud platform. View certificate →

Ethical Hacking · 2025–2026

Pentest conducted by ANMARK SPA using black box methodology (simulates an external attacker with no prior information) and OWASP Top 10 2021 standard: reconnaissance, port scanning, vulnerability identification and exploitation on internet-exposed assets. Report available to clients under NDA.

High-availability infrastructure

Two active parallel datacenters, global traffic balancing with automatic failover, perimeter security and redundant backups.

Ver arquitectura

Partners & brands

Partner Movatec
Partner Movatec
Partner Movatec
Partner Movatec
Ascenty — Partner Movatec

Official certifications and registrations

Registro oficial Movatec
Registro oficial Movatec
ISO 27001:2022Certificación ISO 27001:2022
Certificación Ethical Hacking
Frequently Asked Questions

Clear answers, no fine print

What makes HaddaCloud different from other platforms?
We combine proprietary software + specialized human operations. We don't just deliver a tool: we are the technical team behind your operation, with proprietary infrastructure, 24/7 support and end-to-end integration.
Which countries do you operate in?
We have active operations in Chile, Colombia and the United States, with headquarters in Isla de Maipo, Santiago de Chile.
Does AI voice replace human agents?
No. Voice agents automate mass contact and 24/7 self-service, with seamless escalation to human agents when the conversation requires it.
How do you ensure traceability and data security?
We operate with proprietary infrastructure, ISO 27001:2022 certification, periodic ethical hacking (pentesting) and complete traceability of every interaction: useful contacts, commitments and payments are recorded end to end. Data protection is aligned with Law 21.719, ready for its entry into force (Dec-2026).
Can I integrate HaddaCloud with my current CRM and dialers?
Yes. The platform integrates with your CRM and predictive dialers without disrupting your current operations.
Let's talk

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