Omnichannel AI platform for contact centers

Unify all your channels. Automate in real time.

WhatsApp, telephony, SMS and email — integrated, traceable and scalable in a single suite.

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A real voice call with our AI, live from your browser · no forms

SofíaAI voice agent · 24/7
live

Ready to talk to you

  • 3,000 simultaneous channels
  • 24/7, never tired
  • Escalates to a human agent
  • Traceable payment promises

New service · Featured

CovDigitAI: we run your entire portfolio

CovDigitAI is Movatec’s portfolio management unit: we don’t just sell software, we operate your collections, sales and customer service with specialised agents, AI and our own telco infrastructure — all on the HaddaCloud CRM.

  • Our own HaddaCloud CRM with an integrated legal platform
  • We are a telco: 600, 809, mobile and landline numbering with unlimited channels
  • AI + agents: bots that negotiate and people who close
  • ISO/IEC 27001:2022 certification and full traceability
Discover CovDigitAI →

Launch · September 2026

Automated legal collections connected to the court

The HaddaCloud Judicial Module queries the Chilean Judiciary in real time, downloads documents, generates lawsuits automatically and coordinates the whole process by phone, SMS, WhatsApp and AI callbot — in a single system.

  • Automatic case monitoring without checking the court one by one
  • Bulk download of complete case files as ZIP
  • Lawsuits generated automatically from a Word template
  • Native omnichannel: call, text or WhatsApp from the same module
Judicial Module dashboard: assignment and cases with indicators

Discover the Judicial Module

Numbers that build trust

Over a decade of real operations in Chile, Colombia and the United States.

+7M
minutes trafficked / month
Movatec operations · published figures · 2026-09
+5M
AI bot interactions / month
Movatec operations · published figures · 2026-09
+1M
calls analyzed (Speech)
Movatec operations · published figures · 2026-09
+40
active clients in 3 countries
Movatec operations · published figures · 2026-09

+4M SMS sent / month · +7M emails sent / month · +1M WhatsApp API interactions

Our best argument is not this site. It is talking to her.

Talk to Sofía, one of Evva’s voices

Evva is the AI engine that decides, prioritizes and learns behind every call: it trains on real collection interactions and is audited on every retraining. Sofía is one of its voices. Call her now, live, and judge with your own ears.

See how Evva learns

No forms · microphone permission will be requested

One suite, six engines

Each engine works alone or together with the rest; all share the same telephony, data and reporting.

Built to operate at enterprise scale

AI systems designed to improve decisions, automate work and create measurable business value in every interaction.

Clear decisions

Every action is traceable, auditable and aligned with your business rules: explainable logic, not a black box.

Performance gains

AI automation that reduces cost and risk while raising contactability, ROI and quality.

Focus on results

Every deployment is aligned to measurable results: contactability, payment promises and recovery.

Ready for your industry

Intelligence built for collections, sales, customer service, retail and finance: critical operations that cannot fail.

Friction-free integration

Connects with your CRM, predictive dialers, platforms and existing workflows without disrupting your current operation.

Not just another platform. The team behind your operation

Own infrastructure

No third-party dependence: hardware, software and operations integrated end to end.

Immediate solutions

We resolve by chat or direct call on the spot. Response time under 15 minutes.

AI with purpose

Speech Analytics and intelligent automation that raise real quality, compliance and productivity.

All your channels, integrated

WhatsApp + calls + SMS + email + chat, with full control and unified traceability.

Movatec SpA is a telecommunications and technology company for contact centers, operating in Chile, Colombia and the United States. We build platforms that unify channels, automate processes and boost the productivity of critical operations. About us →

Your data, protected and compliant

Enterprise-grade security and data protection aligned with Chilean regulations. HaddaCloud is built with privacy by design, end-to-end traceability and continuous auditing.

ISO 27001:2022

ISMS certified by Applus (No. CCH3109), valid 2025–2028: audited controls for confidentiality, integrity and availability.

Ethical Hacking · 2025–2026

Periodic pentesting with black box methodology and OWASP Top 10 2021 standard, conducted by ANMARK SPA.

Law 21.719

Data protection aligned with Law 21.719, ready for its enforcement (Dec-2026): ARCO rights, portability, legal bases and breach notification.

Encryption and traceability

Encryption in transit and at rest, role-based access control and own infrastructure, with full traceability of every interaction.

Official certifications and registrations

  • Partner Movatec
  • Partner Movatec
  • Partner Movatec
  • Partner Movatec
  • Ascenty — Partner Movatec
  • Registro oficial Movatec
  • Registro oficial Movatec
  • Certificación ISO 27001:2022
  • Certificación Ethical Hacking

Clear answers, no fine print

What makes HaddaCloud different from other platforms?
We combine our own software with specialized human operations. We do not just deliver a tool: we are the technical team behind your operation, with own infrastructure, 24/7 support and end-to-end integration.
Which countries do you operate in?
We operate in Chile, Colombia and the United States, headquartered in Isla de Maipo, Santiago de Chile.
Does the voice AI replace human agents?
No. Voice agents automate mass contact and 24/7 self-service, with seamless escalation to human agents when the conversation requires it.
How do you ensure traceability and data security?
We run on our own infrastructure, with ISO 27001:2022 certification, periodic ethical hacking and full traceability of every interaction: useful contact, commitments and payments are all recorded.
Can I integrate HaddaCloud with my current CRM and dialers?
Yes. The platform integrates with your CRM and predictive dialers without disrupting your current operations.

Ready to transform your contact center?

Talk to a specialist today. No commitment, no endless forms.

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