HaddaCloud · Reports & Analytics

All your operations in one control panel

Historical and real-time reports for each of our solutions: telephony, SMS, email, WhatsApp and bots.

Real time

live operation data

100%

customizable per client

export to Excel, PDF and BI

Live status and performance of each agent, with metrics by campaign and channel.

Historical reports by advisor, campaign and period, exportable to Excel and PDF.

Portfolio distribution and tracking with full management traceability.

Toda la gestión en un tablero de control

Live status and performance of each agent, with metrics by campaign and channel.

Real-time KPIs by campaign, agent, channel and period

Customizable dashboards without coding

Configurable alerts for critical business thresholds

Custom reports tailored to each client's needs

Ready to transform your contact center?

Talk to a specialist today. No commitment.