HaddaCloud · Reports & Analytics
All your operations in one control panel
Historical and real-time reports for each of our solutions: telephony, SMS, email, WhatsApp and bots.
Real time
live operation data
100%
customizable per client
BI
export to Excel, PDF and BI
Agents Dashboard
Live status and performance of each agent, with metrics by campaign and channel.
Management Report
Historical reports by advisor, campaign and period, exportable to Excel and PDF.
Assignment Dashboard
Portfolio distribution and tracking with full management traceability.
Toda la gestión en un tablero de control
Live status and performance of each agent, with metrics by campaign and channel.
Real-time KPIs by campaign, agent, channel and period
Customizable dashboards without coding
Configurable alerts for critical business thresholds
Custom reports tailored to each client's needs